YOUR PRIVACY RIGHT

This privacy policy applies to www.tfh.xingfutangsg.com. 
 
At Xing Fu Tang Singapore c/o Joy 8 Cafe Pte Ltd and its respective franchisees, we respect your privacy and aim to comply with the requirements of the Personal Data Protection Act (“PDPA”).

This Privacy Policy describes how your Personal Data is collected, used, and shared when you visit our site or make a purchase.
 

COLLECTION OF PERSONAL DATA

Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organisation name, recipient name(s), and phone number(s). Sharing of your Personal Data is completely voluntary. However, do note that we may not be able to provide some of our services or accept payments without the required information.

The collection of your Personal Data will generally occur when you either:

- Visit our websites, our through our pages on social media platforms;
- Subscribe to our mailing list;
- Submit website feedback;
- Send an email or letter to us; or
- Make a purchase or attempt to make a purchase through our site, telephone, or other means


USAGE AND DISCLOSURE OF PERSONAL DATA

We use your Personal Data that we collect generally to fulfil any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Data to:

- Communicate with you;
- Plan and execute marketing campaigns;
- Send you alerts, promotional materials, offers and notices regarding our products and outlets, including via electronic newsletters, short message service, digital marketing ” platforms, and/or other forms of communications;
- Aggregate information for internal reporting purposes (including research on trends or ” analytics); and
- Screen our orders for potential risk or fraud;

We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. Any updates made to your Personal data with us may not be updated with our third party service providers, agents, and other organisations. You are required to liaise with them separately.

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to protect the integrity of this Site, or to otherwise protect our rights.


COOKIES

We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology (“Cookies”) to collect anonymize information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site. The website may utilize automated tracking devices or software such as a “cookie”. By using the website, you are deemed to have consented to our use of such cookies. If you do not wish to receive cookies, please configure your internet browser to erase all cookies from your computer, to block all cookies or to receive a warning before a cookie is stored.


EXTERNAL WEBSITES

Our Site may contain links to other websites not maintained or related to use. This privacy policy only applies to our Site. You should therefore read the privacy policies of the other websites when you are using those websites. 


RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
 

WITHDRAWAL OF PERSONAL DATA

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below.
 

PROTECTION OF PERSONAL DATA

We are committed to protecting and respecting your personal data. We take reasonable steps to safeguard your personal data from loss, misuse, disclosure or unauthorised access by restricting access to our offices, preventing unauthorised computer access, installing password-protected access by authorised users, installing firewalls and anti-virus software, restricting access to personal data to only staff who need such access to perform their day to day functions, requiring third party service providers to execute confidentiality agreements and conducting training for the staff.
 

CHANGES

We may review and update the necessary in this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
 

CONTACT US

If you have questions about this Privacy Policy, please contact us by e-mail at contact@joy8cafe.com

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